Frequently Asked Questions
Everything you need to know about Relaxo™ products, shipping, warranty and customer support.
The Relaxo™ Neck Massager uses advanced deep tissue massage technology combined with gentle heat to help relieve muscle tension, improve blood circulation, and reduce neck and shoulder discomfort.
Yes. The device is designed for daily use. We recommend sessions of 15–20 minutes for the best balance of relaxation and recovery.
Yes. Relaxo™ includes a rechargeable battery with USB charging, allowing you to enjoy cordless massage at home, in the office, or while traveling.
Yes. Built-in heat therapy helps relax tight muscles, improves comfort, and enhances the overall massage experience.
Orders are processed within 1–2 business days. Delivery times vary by location, but most customers receive their orders within 5–10 business days.
Absolutely. If you're not completely satisfied, contact our support team within the return window and we'll help with a replacement or refund according to our policy.